• General

  • How do I pay for purchasing products from solarclue.com?

    Solarclue.com allows you to pay using multiple payment techniques such as internet banking, Visa, Mastercard, Maestro debit / credit cards, cash on delivery modes of payment for purchasing items from solarclue.com.

  • Problem while payment?

    Any problem regarding payment or purchasing items please contact us at support@solarclue.com or call us at +91-9739081661, +91-7829889111.

  • Any extra charges along with total amount?

    No, Solarclue.com does not include any hidden charges when you purchase any product from the site. Whatever the amount written, it is the exact amount you need to pay.

  • No Cash on delivery at my location, why?

    Usually COD is available at all places but sometimes due to inability of courier service at few locations, COD might not be available.

  • Disclosing my personal information necessary?

    Personal detail is used only to fulfil your specific request and improve our service to satisfy customers more while shopping with us. You have the choice as to not disclose certain personal information but in that case you might not be able to take advantage of many features provided by us.

  • No Shipping of items at my location, Why?

    This might be because of inability of courier services at that location, or there might be legal restrictions of shipping a particular item, etc. Therefore, Solarclue.com suggests the customers to first check if the products can be shipped to your location or not.

  • In how many days will I receive my product?

    Usually, in 3-4 working days, Solarclue.com delivers a product.

  • How do I know where is my product currently?

    For this, Solarclue.com offers you tracking option, using this you will immediately receive an email provided with a link to track the status of your product. The status includes, where the item is currently and you will get an idea in how many days you can receive the item.

  • Is cancel of product possible?

    In case you want to cancel the order of a product, please email us at support@solarclue.com or call us at +91-9089670477. After verifying the product cancellation, you will be refunded with the amount for the product.

  • What is return policy?

    Solarclue.com will take back your product and either replace/ refund you under the return policy rules.

  • Solar Panel

  • What is Solar Panel?

    Solar Panels also are known as Photovoltaic Solar Panels are made of silicon cells which convert sunlight into electricity. Two types of Solar panels available in the market: polycrystalline solar panel and monocrystalline solar panel.

  • How does solar panel work?

    Solar panels absorb solar energy (sunlight) throughout the day and convert it into electricity (DC). Most homes and businesses run on alternating current (AC) electricity, so the DC electricity is then passed through an inverter to convert it to usable AC electricity. At that point, you either use the electricity in your house or send it back to the electric grid.

  • Types of Solar Panels?

    Solar Panels are classified as Monocrystalline Solar Panels and Polycrystalline Solar Panels:

    • Monocrystalline Solar Panels:
    • Monocrystalline Solar Panels are made of mono (single) silicon crystal which of extremely high purity. They are more efficient in converting solar energy into electricity per square meter area but is also the most expensive one. Thus the space required for the same amount of wattage is less in monocrystalline PV panel. Monocrystalline solar panels are suitable if you have limited space where you can install the panels or if the price is not an issue to your budget. With Monocrystalline panels you will get the most electricity output per panels used.

    • Polycrystalline Solar Panels:
    • Polycrystalline solar panels are made up of poly (multiple) silicon crystals. Polycrystalline cells contains less silicon which makes the panels bit less efficient, but also less expensive, than monocrystalline solar panels. Since polycrystalline panels are less efficient, you need to install larger number of panels to generate electricity required to meet your consumption needs. Polycrystalline solar panels are the most commonly used type since they offer a good balance between price and efficiency.

  • What are the warranties offered on Solar Panels?

    The Solar Panels is trouble-free option as long as you have chosen the right quality solar panels. Most of manufacturers guarantee smooth solar panels performance over 10yrs.

  • What are the regular maintenance required for solar panels?

    There is no regular maintenance required for a solar panels. However, it is helpful to keep the solar panels clean, especially in a dusty climate. Solar Panels convert sunshine into power, so if your solar panels are covered with anything they can’t produce electricity. Since most panels are tilted at an angle the dust will slide off and it is easy to clean your panels.

  • What are the benefits of buying solar panels from SolarClue.com?

    SolarClue provides you the simplest buying experience. A wide range of Solar Panels available from top brands in India. SolarClue provides you the flexibility to purchase complete solar panels directly from the manufacturers. SolarClue has partnered with the best solar component manufacturers Supreme, V-Guard, EMMVEE, Havells, Intelizon, Luminous, Racold and Solar Universe to provide you maximum choices & customize the solar panels configuration as per your requirements. Partnering with reputed brands & manufacturers, SolarClue also ensures quality of electrical & mechanical hardware required for installation of solar panels.

  • What kind of solar panel you should install?

    There are few criteria that everyone should know before installing solar panel. The different type of solar panels vary in price. Monocrystalline panels are costly but at same time most effective, whereas polycrystalline solar panels are less expensive but are also less efficient. If you have limited space where you can install the panels or if the price is not an issue to your budget, monocrystalline solar panels is the best option for you whereas polycrystalline solar panels are the most commonly used type since they offer a good balance between price and efficiency.

  • What are the advantages of installing solar panel in home?

    Solar energy is not only truly reliable and lasting energy source but also very cost effective and efficient one. When you install a solar panel, you save money on your electricity bills and protect yourself against rising electricity rates in the future. Going solar is a smart investment. You will get more in return. A consistent, long term electricity source for your home on one time investment.

  • Solar Power System

  • What is a Solar Power System?

    Solar Power System is power system made of multiple photovoltaic (PV) panels, inverter (DC to AC converter), controller and a system that holds the photovoltaic panels. Solar Power System supplies solar power which is the conversion of sunlight into electricity using photovoltaic panels.

  • How does Solar Power System Work?

    The photovoltaic panels or solar panels convert sunlight into current using the photovoltaic effect. When solar panels exposed to sunlight they start generating electricity. This electrical energy can be used instantaneously. If the solar power system installed with appropriate sized battery for energy storage, the generated electricity can be used whenever required.

  • What are the different types of Solar Power Systems?

    Solar Power Systems are classified as On-Grid Solar Power System, off-Grid Solar Power System and Hybrid Solar Power System:

    • Grid-tied or On-Grid Solar Power System
    • A Grid-tied or On-Grid Solar Power System is solar power system that is connected to the home and traditional electricity utility grid. The Grid-tied power system does not include any battery to store power. The solar power generated by On-Grid solar power system can only be use instantaneously by the electrical appliances. If the solar power system generates more power than the appliances consuming, the access power can be sold to utility company under the scheme called net-metering. When the solar power system does not produce sufficient power, the required power drawn from the utility grid.

    • Standalone or Off-Grid Solar Power System
    • Off-Grid Solar Power System is an independent solar power system with a battery storage. It does not connected with the main utility grid. The solar panels are the only source of energy in Off-Grid power system. The energy generated by Off-Grid power system is either utilize by appliances, or stored in battery for future use. The Off-Grid solar power system is the best option for the areas where other power sources are unavailable. Off-Grid power system can be of two type AC and DC-based. The AC-based power system include an inverter that converts the energy stored in battery into AC power, uses by AC appliances. The DC-based power system is cheaper as it doesn’t need an inverter. But DC-based power system can only provide energy to DC appliances.

    • Hybrid Solar Power System
    • A Hybrid Solar Power System also called as grid-hybrid solar power system. It is similar to On-Grid solar power system but also stores energy for later uses. The Hybrid solar power system provides back-up power as it uses storage battery to store energy for future. In case of excess energy production than utilization, the excess solar energy utilized to charge batteries. Hybrid solar power system provides you dual benefits. The back-up power during a power outage and reducing your electricity bills, by reducing your dependence on grid power. A hybrid solar power system also utilizes grid power to charge the batteries, so that you always have the back-up power during power outages.

  • What are the advantages of Solar Power System Installation?

    There are many benefits of installing a Solar Power System from saying goodbye to electricity bills to protect environment. Solar energy helps you reduce electricity bills one of the biggest reason to go solar. Investing in solar power for your home makes great financial sense. You will get more in return. A consistent, long term electricity source for your home on one time investment. As times goes, the electricity rates from your utility company increases whereas solar power system will cost you once in a lifetime.

  • What are the warranties offered on Solar Power System?

    A Solar Power System is trouble-free option as long as you have chosen the right quality solar power system. Most of manufacturers guarantee smooth solar power system performance over 20yrs. All the equipment used in solar power system comes with their warranty periods, such as solar panels comes with minimum 10yrs warranty.

  • What are the regular maintenance required for solar power system?

    The biggest advantage of going solar is that solar power system requires very little maintenance, as long as you have purchased the good quality and high rated solar components & the system is configured correctly. The solar power system only requires a routine cleaning of solar panels to ensure appropriate energy generation.

  • Which type of solar power system is best Off-grid or On-grid?

    The decision is based on your requirement. Before installing a solar system, you need to decide whether you should opt for solar system with storage battery or without storage battery. Both Off-grid and On-grid solar system have their own benefits. In Hybrid Solar Power System, electricity bill savings depends on grid power consumption. It provides the back-up during power outage. You don’t have to take any approvals from Distribution Company for installing hybrid solar power system. A well-designed solar hybrid system ensures the solar capacity; inverter capacity & the battery storage capacity are optimized to ensure maximum utilization of the energy generated by the solar panels. In Grid-tied solar power system, electricity bill savings depends on the extent of the solar units exported to the grid and you are only charged for the net units consumed from the grid. In case of a grid-tied solar power system, if there is a power cut during sunshine hours, the energy would be un-utilized as the gird-tied inverter shuts off the solar system resulting in a lower return on your investment in the solar panels.

  • What are the benefits of buying Solar Power System from SolarClue.com?

    SolarClue provides you the simplest buying experience. A wide range of Solar Power Systems available from top brands in India. SolarClue provides you the flexibility to purchase complete solar power system kit directly from the manufacturers. SolarClue has partnered with the best solar component manufacturers Supreme, V-Guard, EMMVEE, Havells, Intelizon, Luminous, Racold and Solar Universe to provide you maximum choices & customize the solar power system configurations as per your requirements. Partnering with reputed brands & manufacturers, SolarClue also ensures quality of electrical & mechanical hardware required for installation of solar power system.

  • Solar Street Light

  • What is a Solar Street Light?

    Solar Street Light is a lighting system powered by solar energy (sunlight). Solar Street Light composed of pole, solar panels, LED lamps, battery, charge controller and may be an inverter. The solar panels charge a rechargeable battery during day time, which powers LED lamps during night. Most of the solar street lights turn on and off automatically by sensing outdoor light using solar panel voltage. Solar panels are the most important component of solar street light, as solar panel will covert solar energy into electricity.

  • How does Solar Street Light Work?

    Solar Street Light works on the principle of solar cell (photovoltaic cell). Photovoltaic solar panels (solar cell) absorbs solar energy (sunlight) as a source of energy to generate electricity energy which is stored in battery. In night, the solar street light starts automatically and consumes the energy already stored in the battery. During day time the battery gets recharged through solar power and process keeps on repeating. As Solar Street Lights are composed of led lights. LED requires very little current hence solar panels of smaller sizes are required for solar street lights with LED.

  • What are the warranties offered on Solar Street Lights?

    A Solar Street Light is trouble-free option as long as you have chosen the right quality solar light. Most of manufacturers guarantee smooth solar street light performance over 2-5yrs. All the equipment used in solar street light comes with their warranty periods, such as solar panels comes with minimum 10years warranty, LED Street lights and rechargeable battery comes with 2years of warranty.

  • Does Solar Street Light work on cloudy days?

    Electrical energy is stored in the battery each day, and some of that energy is used to operate the street lights at night. Generally, the solar street light system design such that the battery will operate the light for five nights without charging. This means that, even after a series of cloudy days, there will be plenty energy in the battery to power the light each night. Also, the solar panel will continue to charge the battery (although at a reduced rate) even when it is cloudy.

  • What are the regular maintenance required for solar street light?

    There is no regular maintenance required for a solar lighting system. However, it is helpful to keep the solar panels clean, especially in a dusty climate.

  • What is all-in-one solar street light? What are the advantages of all-in-one solar street light?

    All-in-one Solar Street Light is everything in one box. They are very easy to install, ship, maintain and repair. The lithium iron phosphate battery used in the all-in-one solar street lights is 1/3 lighter than other batteries, has 100% discharge capacity and a longer service life. The all-in-one street lights are suitable for any place which lacks electricity, or where energy conversion or environmental protection are needed.

  • What are the benefits of buying solar street lights from SolarClue.com?

    SolarClue provides you the simplest buying experience. A wide range of Solar Street Lights available from top brands in India. SolarClue provides you the flexibility to purchase complete solar street light kit directly from the manufacturers. SolarClue has partnered with the best solar component manufacturers Supreme, V-Guard, EMMVEE, Havells, Intelizon, Luminous, Racold and Solar Universe to provide you maximum choices & customize the solar street light configurations as per your requirements. Partnering with reputed brands & manufacturers, SolarClue also ensures quality of electrical & mechanical hardware required for installation of solar street light.

  • Solar Water Heater

  • What is Solar Water Heater?

    A Solar Water Heater is a device which provides hot water for bathing, washing, cleaning etc. using solar energy. It is generally installed at the terrace or where sunlight is available. Sunlight heats water during day time which is stored in an insulated storage water tank for use when required.

  • How does a Solar Water Heater Work?

    Solar water heater is a device used to heat water by trapping sunlight in it. Solar water consists of an insulated box that is painted black from inside. The copper pipes or tubes are fitted in this box in the form of a coil. The copper's pipes painted black from outside. The box is covered with a glass lid to prevent the loss of sunlight or heat due to convection and radiation. The ends of the tubes are connected to the storage tank. The cold water enters the storage tank from the bottom and flows into the tubes. The sun rays fall on the heating system and get trapped inside the box. As a result water inside the tubes starts getting heat up and becomes lighter. The heavier cold water from a storage tank which is at relatively lower temperature flows down into the tubes. And the hot water that is lighter flows into the storage tank. The circulation of water continues. The process by which the water gets heated is called a thermal siphon effect thus we get hot water by trapping solar energy.

  • What are types of Solar Water Heater?

    Solar Water Heaters are classified as Flat Plate Collectors (FPC) and Evacuated Tube Collectors (ETC) Solar Water Heater:

    • Flat Plate Collectors (FPC) Solar Water Heater:
    • In Flat Plate Collectors Solar Water Heater, the solar radiation is absorbed by flat plate collectors which consist of an insulated outer metallic box covered on the top with glass sheet. Inside there are blackened metallic absorber (selectively coated) sheets with built in channels or riser tubes to carry water. The absorber absorbs the solar radiation and transfers the heat to the flowing water. The FPC solar water heaters have better performance in hot climatic conditions. The FPC type solar water heater can withstand higher pressure. FPC heaters have highest durability. They can last for more than 15 years without maintenance.

    • Evacuated Tube Collectors (ETC) Solar Water Heater:
    • The evacuated tube collector of Evacuated Tube Collectors (ETC) Solar Water Heater is made of double layer borosilicate glass tubes evacuated for providing insulation. The outer wall of the inner tube is coated with selective absorbing material. This helps absorption of solar radiation and transfers the heat to the water which flows through the inner tube. The ETC solar water heaters have better performance in cold climatic conditions. ETC type solar water heater can perform well even in cloudy days. ETC heaters have lower heat loss at night as the vacuum inside the tubes offers better insulation. ETC heaters have highest durability. They can last for more than 5 years without maintenance. Corrosion is not an issue in case of ETC as it is made of glass.

  • What are benefits of installing Solar Water Heater in home?

    Electricity is expensive and is not available due to limited power resources in many areas when required for heating water. A Solar Water Heater is the best option to meeting the daily hot water needs. Solar Water Heater, since it stores hot water in an insulated tank, provides hot water all the time when required. It is a significant saving option for water heating cost. Higher capacity system will save higher amount. Solar Water Heater is an environment friendly option as it will reduced carbon footprints. As long as the sun is shining, you will continuously enjoy hot water.

  • Which type of Solar Water Heater is best?

    The selection of Solar Water Heater depends on climatic conditions. In general, FPC type solar water heaters have better performance in hot climatic conditions whereas ETC type solar water heaters perform better in cold climatic conditions. FPC Solar Water Heater system can last up to 15yrs without any maintenance whereas ETC Solar Water Heater can last for 5 years or more without maintenance.

  • What are the warranties offered on Solar Water Heater?

    Solar Water Heater comes with a minimum of 1 year warranty provided by manufacturers. In some cases the warranty on the full system extends to 5yrs. The exact details can be found on SolarClue for each model. In addition, it is advisable to purchase a preventive maintenance contract so that the solar water heater continues to deliver optimum performance.

  • What are the benefits of buying solar water heater from SolarClue.com?

    SolarClue provides you the simplest buying experience. A wide range of Solar Water Heaters available from top brands in India. SolarClue provides you the flexibility to purchase complete solar water heater kit directly from the manufacturers. SolarClue has partnered with the best solar component manufacturers Supreme, V-Guard, EMMVEE, Havells, Intelizon, Luminous, Racold and Solar Universe to provide you maximum choices & customize the solar water heater configurations as per your requirements. Partnering with reputed brands & manufacturers, SolarClue also ensures quality of electrical & mechanical hardware required for installation of solar water heater system.

  • Does Solar Water Heater work on cloudy days?

    A Solar Water Heater works even on cloudy days. On cloudy days there is usually some radiant heat available in the atmosphere to heat water though this to a lesser extent compared to a sunny day. An electrical back-up heater can be provided to further heat the water to the required temperature.

  • How to select solar water heater with right capacity?

    The type of solar water heater you should install and the capacity required depends on Number of family members, Size of Home/Flat, Climatic conditions and some others factors.

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