FAQ

>>>How do I pay for purchasing products from solarclue.com?

Solarclue.com allows you to pay using multiple payment techniques such as internet banking, Visa, Mastercard, Maestro debit / credit cards, cash on delivery modes of payment for purchasing items from solarclue.com.

>>>Problem while payment?

Any problem regarding payment or purchasing items please contact us at support@solarclue.com or call us at +91-9739081661, +91-7829889111.

>>>Any extra charges along with total amount?

No, Solarclue.com does not include any hidden charges when you purchase any product from the site. Whatever the amount written, it is the exact amount you need to pay.

>>>No Cash on delivery at my location, why?

Usually COD is available at all places but sometimes due to inability of courier service at few locations, COD might not be available.

>>>Disclosing my personal information necessary?

Personal detail is used only to fulfil your specific request and improve our service to satisfy customers more while shopping with us. You have the choice as to not disclose certain personal information but in that case you might not be able to take advantage of many features provided by us.

>>>No Shipping of items at my location, Why?

This might be because of inability of courier services at that location, or there might be legal restrictions of shipping a particular item, etc. Therefore, Solarclue.com suggests the customers to first check if the products can be shipped to your location or not.

>>>In how many days will I receive my product?

Usually, in 3-4 working days, Solarclue.com delivers a product.

>>>How do I know where is my product currently?

For this, Solarclue.com offers you tracking option, using this you will immediately receive an email provided with a link to track the status of your product. The status includes, where the item is currently and you will get an idea in how many days you can receive the item.

>>>Is cancel of product possible?

In case you want to cancel the order of a product, please email us at support@solarclue.com or call us at +91-9089670477. After verifying the product cancellation, you will be refunded with the amount for the product.

>>>What is return policy?

Solarclue.com will take back your product and either replace/ refund you under the return policy rules.


***We have the right to change the privacy policy anytime. But do not worry, any changes to this policy will be posted.

FAQ

>>>How do I pay for purchasing products from solarclue.com?

Solarclue.com allows you to pay using multiple payment techniques such as internet banking, Visa, Mastercard, Maestro debit / credit cards, cash on delivery modes of payment for purchasing items from solarclue.com.

>>>Problem while payment?

Any problem regarding payment or purchasing items please contact us at support@solarclue.com or call us at +91-9089670477, +91-8984844486.

>>>Any extra charges along with total amount?

No, Solarclue.com does not include any hidden charges when you purchase any product from the site. Whatever the amount written, it is the exact amount you need to pay.

>>>No Cash on delivery at my location, why?

Usually COD is available at all places but sometimes due to inability of courier service at few locations, COD might not be available.

>>>Disclosing my personal information necessary?

Personal detail is used only to fulfil your specific request and improve our service to satisfy customers more while shopping with us. You have the choice as to not disclose certain personal information but in that case you might not be able to take advantage of many features provided by us.

>>>No Shipping of items at my location, Why?

This might be because of inability of courier services at that location, or there might be legal restrictions of shipping a particular item, etc. Therefore, Solarclue.com suggests the customers to first check if the products can be shipped to your location or not.

>>>In how many days will I receive my product?

Usually, in 3-4 working days, Solarclue.com delivers a product.

>>>How do I know where is my product currently?

For this, Solarclue.com offers you tracking option, using this you will immediately receive an email provided with a link to track the status of your product. The status includes, where the item is currently and you will get an idea in how many days you can receive the item.

>>>Is cancel of product possible?

In case you want to cancel the order of a product, please email us at support@solarclue.com or call us at +91-9089670477. After verifying the product cancellation, you will be refunded with the amount for the product.

>>>What is return policy?

Solarclue.com will take back your product and either replace/ refund you under the return policy rules.


***We have the right to change the privacy policy anytime. But do not worry, any changes to this policy will be posted.